Privacy Policy for Vinokurio
Effective Date: November 16, 2024
At Vinokurio (“we,” “our,” or “us”), we value the privacy of our customers and users (“you” or “your”). This Privacy Policy outlines how we collect, store, use, and share your personal data when you visit our website, vinokurio.com (“Website”), and purchase our products, including t-shirts, phone cases, and coffee mugs. We are committed to ensuring that your data is handled in a secure and GDPR-compliant manner.
1. Data Controller
Vinokurio Floesserstr 10B, 01139 Dresden, Germany Email: info@vinokurio.com
2. Information We Collect
We collect the following types of personal data when you interact with our Website:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you place an order or sign up for an account.
- Technical Data: IP address, browser type, device information, and other details gathered through cookies and similar technologies.
- Usage Data: Information about your activities on our Website, including pages visited, time spent, and navigation paths.
- Communication Data: Any information you provide through our contact forms, customer support, or email correspondence.
3. How We Use Your Data
We use your personal data for the following purposes:
- Order Processing: To process your orders, deliver products, and communicate regarding your purchase.
- Customer Service: To respond to inquiries and provide assistance.
- Marketing: To send promotional emails, newsletters, or other information we believe may be of interest, provided you have given your consent.
- Website Improvement: To analyze Website performance, improve user experience, and troubleshoot technical issues.
- Compliance: To comply with legal obligations, such as tax regulations or law enforcement requests.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill orders and manage your purchases.
- Legitimate Interest: To enhance our Website, provide relevant marketing, and ensure the security of our services.
- Consent: Where you have given your consent to receive marketing materials or for non-essential cookies.
- Legal Obligation: To comply with applicable laws and regulations.
5. Data Sharing
We do not sell or rent your personal data. We may share your data with:
- Service Providers: Trusted third parties that help us operate the Website, process payments, and fulfill orders.
- Business Partners: Partners who assist us in marketing, logistics, and customer support.
- Legal Authorities: If required by law or in response to a valid request, such as a court order or government inquiry.
6. Data Storage and Security
We are committed to keeping your personal data secure. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or misuse. Data is stored on secure servers, and we use industry-standard encryption to protect payment information.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including to comply with legal, tax, or accounting requirements. Once data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: To request information about the data we hold about you.
- Right to Rectification: To correct inaccuracies in your personal data.
- Right to Erasure (“Right to be Forgotten”): To request that we delete your personal data.
- Right to Restrict Processing: To request limitations on how we use your data.
- Right to Data Portability: To receive a copy of your data in a commonly used format.
- Right to Object: To object to processing for marketing purposes or based on legitimate interests.
- Right to Withdraw Consent: Where we process your data based on consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at info@vinokurio.com.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to provide certain features and enhance user experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our Website with a new effective date.
11. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Vinokurio Floesserstr 10B, 01139 Dresden, Germany Email: info@vinokurio.com